Tyshia Tulloch

Global Knowledge Process Solutions May 2019 - April 2020

Customer Service Rep- Jamaica Automobile Association Campaign November 2019 - April 2020

• Set fitness and registration appointments for Jamaica Automobile Association customers.
• Contact Jamaica Automobile Association customers to remind them of their fitness and registration dates.
• Reminded customers of their membership expiration dates.

Customer Service Rep- ECAP Campaign May 2019 - November 2019

• Educated students about College opportunities with University of Commonwealth Caribbean.
• Assisted students with College applications.
• Set appointments for enrollment on behalf of students.
• Reminded students about school orientation dates.

IBEX Global June 2017 - April 2018

Customer Service Representative- AT&T

• Provided excellent customer service to AT&T customers.
• Educated AT&T customers on how to resolve future technical issues.
• Reviewed and walked customers through technical issues.
• Provided personalized education to customers about apps on their mobile devices.
Alorica May 2015 - April 2016

Customer Service Representative- Comcast October 2015 - April 2016

• Assisted customers with connecting to their Wi-Fi or other mobile devices.
• Helped customers to resolve technical issues.
• Educated customers in the setting up their cable boxes.

Customer Service Representative- Avis & Budget May 2015 - October 2015

• Responded to Avis and Budget calls for car rentals in different states.
• Provided coverage for road side assistance.
• Set pick up and drop off location for vehicles for customers.

Norman Court Guest House 2009
• Provided customer service for guest house
• Book rooms for tourists.
• Recommended different tourist attraction sites.

Norman Manley International Airport 2008
• Assisted customers with flight reservations.
• Assisted customers with checking for flights.
• Checked the weight of customers carry on luggage.

Work Experience

Hospiten April 2019 - April 2019

Mandeville Hospital May 2014 - 2014