Experienced Service Representative
- spanish town, Jamaica
- June 23, 2020
Have you ever met someone for the first time, and just by there demeanor, you could tell that they belong! well if not this is your chance to. My experience is mainly based around customer service. My skills are simple "i understand people" and my goals are the same "simple" to do my best, earn a good living and make my family proud.
Category
E-mail
Phone Number
Education
Customer support @ Ibex Global
Feb 2017
— Nov 2018
*Prioritize and manage many open cases at one time
*Providing feedback on the efficiency of the customer service process
*Ensure customer satisfaction and provide professional customer support.
*Providing feedback on the efficiency of the customer service process
*Ensure customer satisfaction and provide professional customer support.
Experience
Technical support (Email Team) @ Star Technologies
Apr 2019
— Feb 2020
Troubles shoot all Asus devices (Laptops, phones and tablets ) also install drives, guide customers in setting up windows software