Customer service representative/ Receptionist
- Kingston, Jamaica
- June 25, 2020
I graduated from Maggotty High School in St. Elizabeth where I obtained 8 CSECs in grades 1-3 and a certificate in Office Systems and Technology. I have 2 years experience in Customer Service. Within that 2 years I have improved in many areas such as problem solving and communication. I hope to excel in the field of Business Management and Administration with a vision to unleash my acquired skills, experience and knowledge to enhance the success of a reputable organization operating in this modern and dynamic business environment.
Category
E-mail
Phone Number
Website
Education
CXC @ Maggotty High School
Sep 2011
— Jun 2016
CXC General:
Subject Grade
Electronic Document Preparation Management i
Spanish ii
English A ii
Mathematics iii
Principles of Business ii
Human and Social Biology iii
Office Administration iii
Social Studies iii
City & Guilds: Level 2 Stage 3 Mathematics Distinction
Subject Grade
Electronic Document Preparation Management i
Spanish ii
English A ii
Mathematics iii
Principles of Business ii
Human and Social Biology iii
Office Administration iii
Social Studies iii
City & Guilds: Level 2 Stage 3 Mathematics Distinction
Experience
Customer service representative @ Xyngular Corporation
Dec 2017
— Mar 2020
Main duties
• Provide customers with information about the service offered
• Take orders and process returns
• Receiving visitors at the front desk
• Answering and forwarding incoming phone calls
• Sending out SMS to customers
• Provide customers with information about the service offered
• Take orders and process returns
• Receiving visitors at the front desk
• Answering and forwarding incoming phone calls
• Sending out SMS to customers