- St. Elizabeth, Jamaica
- January 9, 2019
OBJECTIVE:
To add value to the organization by surpassing what is expected. Promoting and maintaining the highest level of integrity and professionalism, in the accomplishment of my duties, goals and responsibilities.
SUMMARY
• Aptitude to multi-task in fast-paced and time sensitive environments.
• Meticulous attention to detail and highly analytical with an ability to quickly learn new concepts
• Very creative and organize
• Work individually as well as part of a team
• Communicate ideas clearly and effectively
• Hardworking and dedicated
• Complete task in a timely fashion
• Very Courteous and Punctual
SKILLS
• Customer Service Skill
• Computer Application: Microsoft Application
• Typing Skills
• Communication Skills
• Written Skills
EDUCATION
Bethlehem Moravian College 2016- Present
• Associate of Science Degree in Criminal Justice (anticipating graduation)
Related Courses: Customer Service
Bishop Gibson High School for Girls 2011-2016
• Eight CXCs: Mathematics, English A, English Literature, Social Studies, E.D.P.M., Principles of Business, Human and Social Biology and Home Economics Management.
EXPERIENCE
Bent’s Funeral Home June 2018-Present
Secretary (Part-time)
• Performed typing and general office duties: faxing, coping, scanning, printing, analysed and transcribed information in the company’s database system.
• Handle front desk, sort all correspondence, screened and transferred inbound telephone calls.
• Responsible for drafting and finalizing documents for distribution, ensuring no errors in format, grammar, punctuation and syntax.
• Assist customers by researching information.
• Typing invoices
• Communicating with customers based on situations.
• Conveying information to customers based on training.
• Helping customers make critical decisions.
• Keeping employers and co-workers informed
• Maintained customer confidence and safeguarded business operations by keeping information on a need-to-know basis or completely confidential.
• Scheduling announcements.
• Making orders for customers.
Archer’s Gas Dealership 2011-2016
Customer Service Representative (Part-time)
• Communicate with Customers.
• Convey information based on training.
• Document information while communicating with customers.
INTERESTS/ACHIEVEMENTS
• Debating Club
• Dance Club
• Certificate for Outstanding Performance in Spanish
REFERENCES
Available upon request.
Education
Experience
• Handle front desk, sort all correspondence, screened and transferred inbound telephone calls.
• Responsible for drafting and finalizing documents for distribution, ensuring no errors in format, grammar, punctuation and syntax.
• Assist customers by researching information.
• Typing invoices
• Communicating with customers based on situations.
• Conveying information to customers based on training.
• Helping customers make critical decisions.
• Keeping employers and co-workers informed
• Maintained customer confidence and safeguarded business operations by keeping information on a need-to-know basis or completely confidential.
• Scheduling announcements.
• Making orders for customers.
• Convey information based on training.
• Document information while communicating with customers.