I am a skilled individual with 8 years customer service experience.
- kingston, Jamaica
- April 24, 2019
I am a skilled individual with 8 years customer service experience. Over the years I have learnt to own my skills and I enjoy turning a customer frown upside down. I have worked in call centers, wholesales and restaurants.
I am hardworking, dependable, highly adoptable and I have great time management and communication skills.
I can also say I am a people person and I love helping, meeting new people and I enjoy learning new skill everyday.
People will also say I have a energetic and friendly personality and I have a passion for delivering excellent customer service. I work hard to achieve my goals.
Category
E-mail
Phone Number
Education
Associate degree in Hospitality and Tourism Travel and Accommodation @ Colburn College in associate with AIMS
Sep 2019
— Jun 2023
Colburn College in associate with AIMS in the US.
Associate degree in Hospitality and Tourism Travel and Accommodation
I got accepted and will be staring in September all my courses will be done online
Associate degree in Hospitality and Tourism Travel and Accommodation
I got accepted and will be staring in September all my courses will be done online
Certificate @ Distinction college
Apr 2019
— Current
I am currently doing a 3 months course in housekeeping c, US and UK certified.
Diploma @ Dunoon park technical high
Sep 2007
— Jun 2010
I earned a diploma in Business studies.
Experience
customer service associate @ Sutherland Global services (Nordstrom.com)
Jul 2017
— Current
Answer inbound and do outbound call, providing customer and clients with information regarding goods and service.
Assist customer with purchased.
Assist customer with purchased.
Customer service representative @ Hinduja Global serviced (Cigna insurance)
Jan 2016
— May 2017
Answer inbound and do outbound call, providing customer and clients with information regarding goods and service.
Customer service representative @ Xerox (Amazon.com
Apr 2015
— Jan 2016
Answer inbound and do outbound call, providing customer and clients with information regarding goods and service. Assist customer with purchased. Assist customer with technical issues.
cashier, customer service rep, hostess and waitress @ Roe Japanese crusine resturant
Apr 2015
— Jul 2015
Assist customer and clients with information regarding goods and service.
Assist customer with purchased.
Clean dinning area and cash area.
Collect payment for purchases.
Meet and greet customer
Assist customer with purchased.
Clean dinning area and cash area.
Collect payment for purchases.
Meet and greet customer
cashier and promoted then promoted to Customer service representative @ Mega Mart
Jul 2014
— Apr 2016
Assist customer and clients with information regarding goods and service.
Assist customer with purchased.
Clean cash area.
Collect payment for purchases.
Meet and greet customer
Assist customer with purchased.
Clean cash area.
Collect payment for purchases.
Meet and greet customer
Customer service agent @ Fulgram international
Jul 2012
— May 2013
Answer inbound and do outbound call, providing customer and clients with information regarding goods and service.