Odane Thompson

  • Kingston, Jamaica
  • July 14, 2020

Professional Summary:
Multi-talented Band Advocate, consistently planning and operationally improving. Experience in retail sales strategies, medical insurance policies and staff development in there procedures positively impacting overall work morale and productivity. Enthusiastic and eager to contribute to the teams goals and eventual success, through hard work always paying attention to details and backed by excellent organizational skills gained from years of pervious work experience. Clear understanding of all sales and call handling procedures also trained in medical claim review and pharmacy benefits based on member insurance policies. Motivated to learn and excel in any productive environment, also with years of experience in successful sales and customer service relations and I also recognize the need to maintain consistent levels of performance to contribute to excellence and satisfaction and also strengthened in positive work attitude backed by top-notch training to make sure the job gets done properly.

…To always be working towards a target to gain higher production level which will increase in the company’s profit, to be in a work-ready environment with friendly and professional minded co-works to ensure that the job gets done. To also make sure that when performance is at peak benefits and incentives are given for my achievements, will build interest for future projects to get done…

E-mail
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Phone Number
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Study Level
CXC/Cape

Education

Business Education @ Clan Carthy High School
Sep 2000 — Jul 2005
Completed course certified in Business Education With
Secondary School Certificate in 2005 from the
Ministry of Education Youth and Culture

Caribbean Examination Council (CXC) 2005 and 2006
With a Secondary Education Certificate in General Proficiency
Cert #: FBSH10018705/GESH10018702---Reg#: 1001871313/1001871810
*English A *Office Procedures / Administrations
*Social Studies *Principles of Business
*Biology *Information Technology (Technical)
*Integrated Sciences

Experience

Brand Advocate @ Hinduja Global Solutions
Nov 2016 — Oct 2019
Responsibilities: Devoted to making special emphasis to punctuality and work to maintain outstanding attendance records, consistently arriving to work ready to start immediately. Assist clients with various information to increase their satisfaction through relentless pursuit of fine resolution to relieve their issues, protecting the clients reputation to help build up on their customer base.
Sale Representative @ Singer Jamaica Limited
Apr 2008 — Oct 2016
Responsibilities: Monitoring my month sale targets while having to provide reports to assist in streamlining operational processes, also assisting developing and implementing sales strategies to increase revenue by having the customer feeling welcome to repeat their business also demonstrating product features along with specification in store locations and at special events. Work alongside other retail brand representatives to boost sales by enhancing product knowledge and presentations. Utilize various sales techniques to develop stronger relationships with the customers to assist in driving store profit and also maintaining routine communication with customers to ensure that their needs and wants are noticed to recommend appropriate solutions.

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