Nicola Ellis

Experienced Customer Service Representative.
Experienced Customer Service Representative.
  • Mandeville, Jamaica
  • July 21, 2020

Strong Leadership and team player skills, typing, strong problem solving skills, excellent communications skills as well as strong customer orientation skills.

E-mail
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Phone Number
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Website
Study Level
CXC/Cape

Education

CXC @ Holmwood Technical High School
Sep 1992 — Jul 1996
English Language CXC Grade 2
Food and Nutrition CXC Grade 1
Home Economics Management CXC Grade 1
Social Studies CXC Grade 2
Mathematics CXC Grade 3

Experience

Customer Service Agent @ Sutherland Global
Oct 2016 — Current
Answering telephone, documenting customers complaints, trouble shooting customers issues, providing resolutions to customers issues while providing the highest level of customer service.

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