Expericenced Customer Service and Techical/Sales representative
- Portmore, Jamaica
- June 5, 2019
I am a patient individual who believes in quality service. I believe once you are doing a task do it to the best of your abilities.
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Education
Shipping and Logistics @ Caribbean Maritime University
Sep 2015
— Dec 2016
Had to pause studies after starting my second year due to financing
School Leaving Certificate - 6 passes @ Meadowbrook High School
Sep 2008
— Jun 2013
Acquired school leaving certification and 6 CXC passes
Experience
Customer Care Associate II @ Conduent
Jan 2019
— Current
Providing technical assistance for products and assisting to ensure that products are available and able to be purchased by customers so that the customer can have peace of mind
Sales/Customer Service Representative @ Startek Inc.
Aug 2018
— Jan 2019
Assisted with locating items or assiting with finding the perfect item for the customer. Advising the customer of the best prices for items to ensure budget is met and an agreement can be made
Customer Consultant @ Sutherland Global Services
Feb 2017
— Oct 2017
Working with customer to ensure that all inquires on products and services and answered accuratly and to advise on billing if there may be an issue.
Sales/Customer Service Representative @ F & M Sales and Marketing
Oct 2014
— Jan 2017
Volenteered here, with building products and finalizing them. Assisted with the price matrix and discounts where deemed fit and packaged items if needed by the customer to ensure that customer satisfaction is met.