Experienced Customer Service Representative
- Kingston, Jamaica
- December 7, 2018
Goal: to gain experience in interpersonal skills and in people-oriented leadership in order to utilize my training in Psychology.
Soft Skill(s):
Problem Solving
Analytical
Active listener skill and hood communication skills
Self management and team player skill
Readily and easily adapt to working environment
Hard Skill(s):
Customer Service skill
Category
E-mail
Phone Number
Website
Education
Psychology major and Criminology minor @ University of the West Indies
Aug 2014
— Aug 2017
Some core courses completed:
Personality Theory, Organizational Behaviour, Social Psychology, Introductory Statistics for the Behavioural Sciences, Psychometrics, Interpersonal Psychology, Critical Reading and Writing
Personality Theory, Organizational Behaviour, Social Psychology, Introductory Statistics for the Behavioural Sciences, Psychometrics, Interpersonal Psychology, Critical Reading and Writing
Psychology major and Criminology minor @ University of the West Indies
Aug 2014
— Aug 2017
Some core courses completed:
Personality Theory, Organizational Behaviour, Social Psychology, Introductory Statistics for the Behavioural Sciences, Psychometrics, Interpersonal Psychology, Critical Reading and Writing
Personality Theory, Organizational Behaviour, Social Psychology, Introductory Statistics for the Behavioural Sciences, Psychometrics, Interpersonal Psychology, Critical Reading and Writing
Psychology major and Criminology minor @ University of the West Indies
Aug 2014
— Aug 2017
Some core courses completed:
Personality Theory, Organizational Behaviour, Social Psychology, Introductory Statistics for the Behavioural Sciences, Psychometrics, Interpersonal Psychology, Critical Reading and Writing
Personality Theory, Organizational Behaviour, Social Psychology, Introductory Statistics for the Behavioural Sciences, Psychometrics, Interpersonal Psychology, Critical Reading and Writing
Experience
Customer Service Representative @ Jamaica Constabulary Force (JCF)
Aug 2017
— Jan 2018
-Listened to persons queries and concern and tried to assist to the best of our ability
-Occasionally had to take calls from customers and collected necessary information
-Filing of customers ' information
-A lot of face to face interaction was done
-Occasionally had to take calls from customers and collected necessary information
-Filing of customers ' information
-A lot of face to face interaction was done