Courtland Facey

Software Design Developing Effective Requirement

Agile Development Practices

Scrum The Basics

Sketch for UX Design

Business Analysis Foundations

Project Management Foundations Requirements

Business Analysis Foundations – Business Process Modeling

Fraud & Financial Services Sector- Prevention & Detection

Fundamentals of Project Managements

Computerized Audit & Accounting

Audit and Information Technology Security

• Contributes to the successful implementation of Debt Manager Solution, that integrated the existing Legacy banking application as well as a Predictive Dialer solution that transformed the process of manually contacting customers via telephone to predictive dialing customer numbers and connecting them to agents for a leading Commercial Bank located in 3 Caribbean regions.
• Product Owner and work package leader responsible for designing and delivering artifacts in Agile (Scrum) development environment
• Responsible for communication flow of business requirements to over 10 stakeholders located in geographical arears outside of the Caribbean (i.e. India & USA) as well as 3 regions within the Caribbean using communication protocols and utilizing standardized templates for project artifacts.
• Conducts requirements gathering, elicitation, documentation, gap analysis, and workflows design for Agile Project Life Cycle using tools such as Microsoft Visio, Microsoft Word and Excel.
• Leads cross-functional teams to analyze and re-define existing business processes, to improve efficiency and throughput.
• Conducts walk through with technical teams such as developers and quality assurance test lead in understanding business process flows for design and testing
• Participate in daily Scrum which is managed by the Scrum Master using Jira and provide updates to the project team
• Uploads project artifacts to Share Point and Accellion for project sharing and collaboration

Reviewed project artifacts such as requirements (i.e. business, solutions & transition), business rules, test plan/cases and implementation methodology for the post implementation of Human Resource System (HRS) and the pre & post implementation of the Time and Attendance System

Conducted gap/risk analysis using Microsoft Office Suite & ACL of business, functional requirements, business rules and implementation methodology.

Conducted quality assurance testing using Audit Command Language (ACL) of datasets between legacy systems and the solutions acquired.

Advised stakeholders and recommended solutions for the HRS and Time and Attendance Systems according to legislation and best practices

Reviewed test plan/cases, Time, and Attendance systems based on the audited recommendations.

Conducted User Acceptance Testing of the upgraded HRS solution

Extracted data from Microsoft Dynamics 2000 and imported into ACL to perform data analytics.

Performed risk reviews and analysis of logical access, data/networks, computer operations, backup and recovery, data center physical security, IT asset management, Active Directory, and disaster recovery & business continuity.

• Participated in continuous improvement of business processes and logical access/application controls for Systems 2000 (i.e. financial) and High Jump route/ administrator (i.e. sales and distribution).
• Engaged in generating suggestions, problem-solving activities to support teamwork
Identified issues, analyzed information and provided solutions to problems
• Extracted data from Systems 2000 and imported into ACL to perform data analytics

Manager responsible for: marketing including, social media network marketing, interfacing, maintaining, building relationship with customers and suppliers. Generating/creating new business and business concepts, procurement and managing the day to day operations of the business.

2003 – 2015 – Specialist Electronic Data Processing
2001 – 2002 – Acting Manager – Electronic Data Processing
1999 – 2001 – Assistant Internal Auditor

• Successfully created macros in Microsoft Excel and designed scripts using ACL to perform 100% automated validation testing of human resource employees' rate changes for job reclassification and alignment project.
• Participated in providing advisory services, provided guidance on internal controls and performed quality assurance testing for the pre and post implementation of Customer Information, Outage Management and supporting systems
• Performed Sarbanes Oxley Compliance Testing.
• Developed in house application using Microsoft Access as well as maintained and provided end-user support for Internal Audit team to track and monitor audit assignments.
• Designed and maintained internal Audit's Intranet Site, using JAVA, Java script, HTML and CSS.
• Lead in data analytics, designing scripts for continuous monitoring by executing pre-defined SQL scripts from Oracle 9i database and imported data into ACL.
• Performed risk based reviews and analysis of logical access, program change management & backup and recovery for Oracle Financials, Oracle 9i, Customer Information Systems, PeopleSoft, UNIX, Meter Reading Interfaces and SCAMDA EMS.
• Performed risk based reviews and analysis of data/networks, computer operations & data center physical security
• Budget planning/management

• Participated in the transformation of legacy application (MPAC) procurement business process workflows from mainframe to Oracle graphical user interface client server environment
• Performed functional testing of Oracle Financials Purchasing Module based on roles and re-engineered business processes
• Conducted Island wide End User Training
• Created User Manual using Microsoft Office Suite
• Installed Oracle Financials Client Application Island wide
• Provided End User Support (post implementation)

• Prepared purchase requisitions using legacy application in an IBM main frame environment for the entire organization.
• Created purchased orders using legacy application for the Generation Division and assisted buyers in procurement of goods and services and
• Records Management of Purchase Orders and supporting documents