Provide customer service satisfaction and addressing customer inquiry regarding servicing being offered.
- Kingston, Jamaica
- November 19, 2020
To obtain a customer service position within your organization where my Communication, Computing and Problem Solving Skills can be utilized effectively.
Category
E-mail
Phone Number
Education
Business Management Supervision (level 3) @ Heart Trust VTC Buff Bay
May 2017
— May 2018
Customer Service ( Level 2 ) Certification @ Heart Trust VTC Buff Bay
Apr 2016
— Jun 2017
Experience
Technical Support / Customer service @ Startek
Sep 2019
— Current
Answer inquiries regarding servicing and products offered.
Assist the customer with troubleshooting steps to fix their device.
Assist customers with having the device sent in for servicing.
Assist the customer with troubleshooting steps to fix their device.
Assist customers with having the device sent in for servicing.
Customers service / Sales / retention @ Sutherland
Jul 2018
— Jun 2019
Provide Customer Satisfaction
Explained Customer Bills
Update Customer Account
Sales Wireless Device and Internet Service
Cancel Customer Account if Requested
Explained Customer Bills
Update Customer Account
Sales Wireless Device and Internet Service
Cancel Customer Account if Requested