- Montego Bay, Jamaica
- February 9, 2022
Committed to utilizing my skills to further the mission of a company. Dedicated customer service representative dedicated to providing quality care for ultimate customer satisfaction. Excellent time management skills combined with a superior knowledge to the customer service industry.
SKILLS
• Leadership Skills
• Ability to work in a team
• Customer Service
• Communication Skills
• Time Management
CERTIFICATE
JUMP – Supervisor/Leadership Program
February 2019 – July 2019
• The JUMP Program elevates your thinking to a leadership level in order to manage and make decisions beneficial to the company
TPDCo. – Team Jamaica Tourism Involvement Program
September 2018 – October 2018
• Team Jamaica is a mandatory training and certification program for persons employed in or otherwise associated with the hospitality and tourism industry.
• The program's main components includes customer service, product knowledge, cultural and environmental awareness.
Mediator – Conflict Resolution
February 2004 – May 2004
Education
Experience
• Organize and prioritize work to complete assignments in a timely manner
• Promoted fun and learning each and every day
• Brought forth excellent creative thinking abilities and skills.
• Exhibited the willingness to take risks to achieve positive outcomes.
• Served as a hardworking and punctual employee